What if my smoke bomb doesn't work?

Duds are rare. Document the defective unit with a photo or video and email hello@shutterbombs.com. Under our 100% guarantee you can choose store credit at 1.5x the unit price or an exact refund.

Do Smoke Bombs Come With a Warranty?

Q: Do smoke bombs come with a warranty?

Yes. Every Shutter Bombs product is backed by a 100% guarantee. If a smoke bomb is faulty, you choose store credit at 1.5 times the unit price or an exact product refund. Email hello@shutterbombs.com with a photo or video to file a claim; claims are processed in 1-2 business days.

Yes — every Shutter Bombs product is backed by our 100% Product Guarantee. If you receive a smoke bomb that's faulty, fails to ignite, or significantly underperforms, you choose how we make it right:

Store credit at 1.5× the unit price (best value — it auto-applies at checkout and never expires), or
An exact product refund for the cost of the affected unit.

To file a claim, email hello@shutterbombs.com with the subject line Guarantee Claim – Order #XXXX, plus a photo or video of the faulty product. Claims are processed within 1–2 business days.

A few notes: the guarantee covers product cost (not shipping) and applies to manufacturing defects, not user error or misuse. Sealed products also have a 10+ year shelf life when stored cool and dry, so there's no rush to use them.

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Do Smoke Bombs Come With a Warranty?

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